Terms of Service

Terms of Service

Welcome to StrideX LLC. The following terms of service (“Terms”) apply to your access to and use of our website and services. By visiting this website or making a purchase, you agree to abide by these terms. If you do not agree to these terms, please do not use this website.

  1. Accept terms
    You must agree to these Terms before using our website and services. If you are under 18 years of age, you must use this website in the company of your parents or guardians.
  2. Product Information
    We strive to ensure that the product information and prices displayed on the website are accurate. However, we do not guarantee that all information is completely accurate. We reserve the right to change product information, prices and availability without prior notice.
  3. Order processing
    By submitting an order on the website, you agree to purchase the selected product and accept all relevant terms.
    We reserve the right to refuse or cancel any order, especially if wrong pricing or product description errors are found before order confirmation.
    Once the order is confirmed to ship, you will receive an order confirmation email containing tracking information.
  4. Payment
    All orders are subject to payment through the payment method we accept. You agree to provide accurate and complete information when providing payment information.
  5. Transportation Policy
    StrideX LLC offers international shipping options. Shipping costs will be calculated at checkout, depending on the order weight and destination. All transportation is processed through a partner courier company and tracking numbers will be provided.
  6. Refund and Revocation
    We implement refund and exchange policies, please see our refund terms for details. You have the right to apply for a refund and exchange if you meet the conditions, but follow our refund process.
  7. User Responsibility
    You agree to comply with all applicable laws and regulations when using this website. You promise not to use this website for any illegal or unauthorized activities, including but not limited to:
    Send malware or viruses.
    Brush orders or maliciously operate an account.
  8. Intellectual Property
    This website and its content, including but not limited to text, images, trademarks and other materials, are protected by copyright and other intellectual property laws. You may not copy, distribute or use any part of this website without express written permission.
  9. Disclaimer
    To the extent permitted by law, StrideX LLC shall not be liable for any direct, indirect, incidental, specific or consequential damages arising from the use of this website or the inability to use this website. All products are provided “as is” and are not warranted of any other form.
  10. Modify the terms and conditions
    StrideX LLC reserves the right to modify these Terms of Service at any time. Any modifications will be posted on this website and will be effective immediately. Please review these terms regularly for the latest information.

Thank you for choosing StrideX LLC and we look forward to providing you with excellent riding gear and service!