Privacy Policy

Privacy Policy

Welcome to StrideX LLC. We take your privacy very seriously and are committed to protecting your personal information. This document sets out our policies and practices in collecting, using and protecting your information.

  1. Information collection
    When you visit our website, register an account, place an order, or interact with us, we may collect the following types of information:
    Personal information: including your name, email address, mailing address, phone number and payment information.
    Non-personal information: including the time you visited the website, browser type, IP address and other website usage data.
  2. Information usage
    The information we collect will be used for the following purposes:
    Process and manage your orders.
    Provide customer service and support.
    Send you an email about order status and offer information.
    Improve our products, services and website content.
    Analyze website usage to enhance user experience.
  3. Information protection
    We take appropriate technical and organizational measures to protect your personal information from unauthorized access, data breaches or corruption. All sensitive information (such as payment information) is transmitted through encryption technology.
  4. Information Sharing
    We will not sell or rent your personal information to third parties. We may share your information with third parties under the following circumstances:
    Service Provider: We share with third parties (such as payment processing companies, transporters) who need your information to provide services.
    Legal Requirements: We may disclose your information if required by law or in order to protect our rights and users’ safety.
  5. Cookies and tracking technologies
    Our website uses cookies and other tracking technologies to improve your online experience. You can manage the use of cookies through your browser settings. For more information, please check out our Cookie Policy.
  6. Third-party links
    Our pages may contain links to other websites. We are not responsible for the privacy policies of these third-party websites and we recommend that you review their privacy policies when visiting these websites.
  7. Your Rights
    You have the right to access, correct and delete your personal information held by us. If you wish to exercise these rights, please contact us.
  8. Modify the terms and conditions
    StrideX LLC reserves the right to modify these Privacy Policy at any time. Any changes will be published on this page and will take effect from the date of publication. We recommend that you check your privacy terms regularly for the latest information.

Thank you for choosing StrideX LLC, we look forward to providing you with high-quality riding equipment and service!